Cargolux

Agent Operations Germany

  • Cargolux
  • Frankfurt am Main, HE
  • Other
  • 4 tage vor
Gehalt
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Stellenbeschreibung

TASK RESPONSIBILITIES:

Ensure safe and reliable completion of all ground operations activities.

  • By ensuring that all requirements regarding safety, security, quality, effectiveness, and efficiency prescribed in local and international laws and regulations are adhered to
  • By ensuring that customer’s needs and expectations are met
  • By assisting other Cargolux stations in any operational related matter, whenever needed
  • By monitoring work-processes and supervising Ground Handling agents, other service providers and trucking companies
  • By ensuring compliance regarding safety and procedures with the provisions of the GOM, the Security Program manual and other corporate manuals and documents as applicable:
    • By reporting any issue that could harm the safety of the personnel
    • By wearing all PPE, such as shoes or boots, fluorescent jackets or vests and ear plugs, as required
    • By reporting incidents/accidents


Supervise and co-ordinate warehouse/cargo handling activities.

  • By monitoring, planning, coordinating warehouse/cargo and trucking activities
  • By monitoring the GHA’s cargo acceptance, storage and handling/build up activities
  • By giving instructions and monitoring the palletising of special cargo i.e., vehicles, heavy and off size, valuables according to the procedures specified in the GOM
  • By filing handling reports in case of handling discrepancies
  • By supporting tracing functions

Coordinate with Export Services

  • By gathering special cargo information for temperature settings, overhang, or heavy cargo
  • By checking for possible connecting cargo from another flight
  • By checking the freight availability status and late acceptance of cargo is required
  • By requesting the go ahead for final load planning

Coordinate with Import Services

  • By checking if any oversized, heavy, or other cargo requiring special offload procedures or attention are on inbound flights

Coordinate Road Feeder Service (Trucking) activities.

  • By planning and ordering trucks as per local requirements and volumes
  • By co-ordinating flight and truck schedules with the trucking providers, GHA(s) and other stations
  • By updating CV system with truck movement data
  • Special truck (cooling, off-size, TAPA etc) coordination
  • Coordination with various trucking companies
  • Coordination of deliveries in LUX according to the slots

Provide support to customers

  • By visiting factories on customer request for cargo inspection and handling/loading consulting
  • By conferring with customers to make special cargo loadable

Coordinate ULD control activities

  • By organizing/coordinating required ULD stock for the station to ensure always sufficient ULDs are available
  • By organizing/coordinating the return of ULDs
  • By reporting any damaged ULDs
  • By organizing and supervising built up ULDs

ESSENTIAL REQUIREMENTS FOR THE POSITION:

  • Secondary technical education or accomplished apprenticeship with focus on logistics or any other relevant field
  • Previous experience in a warehouse or trucking environment will be considered as an advantage
  • Interacting openly and comfortably with diverse groups of people, anticipating and balancing the needs of multiple stakeholders
  • Strong written and oral communication skills
  • Feeling comfortable to work in a team as well as autonomously
  • Strong time management skills and being able to take decisions within tight deadlines
  • Ability to plan and prioritize work aligned with organizational goals
  • Good analytical and organizational skills
  • Fluency in written and spoken German and English
  • Proficiency in MS Office

WORKING CONDITIONS:

  • Diversified job in an exciting and growing industry
  • Open door policy
  • 30 days of annual vacation, vacation allowance and 13-month salary
  • Highly motivated and dynamic Team
  • Certificate of good conduct will be required

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