NIGHT AUDIT AGENT (M/F/D)

Heidelberg Marriott Hotel

Begin, Belong, Become

Be empowered.

• Begin: Targeted onboarding program & "Be our Guest" program
• Belong: A great team from various nations, flat hierarchies with fast decision-making processes & regular feedback
• Become: Wide range of internal & external training opportunities, individual development plans, excellent career advancement opportunities, transfer options to our sister hotels
• Be balanced: Permanent employment contract, consideration of your shift preferences and manageable working hours, as well as overtime compensation
• Be connected: Numerous employee events & team-building activities for a strong team spirit
• Be honored: Upsell program, Christmas and vacation bonuses, appreciation awards, employee referral program & savings benefits, discounted employee stays and F&B discounts in over 8,000 Marriott hotels worldwide
• Be well: Various wellbeing & (mental) health offerings, healthy & tasty meals in our canteen, partnership with the fitness provider “Pfitzenmeier,” numerous opportunities for social engagement

Be able.

• At the heart of our hotel, you will manage guest check-ins & check-outs
• You will be the contact person for our guests and address their concerns
• No one is perfect—therefore, you will handle complaint management
• Together with your team, you will prepare everything for the day shift
• As an upsell expert, you will work with the team to achieve your goals
• As a team player, you will work closely with all departments of the hotel

Be you.

• You are passionate about hospitality & your heart beats for the hotel industry
• You want to grow with us and learn something new every day
• A wrong order, special requests, or complex inquiries? You stay cool-headed!
• You have completed training as a hotel specialist or have experience in a similar position
• Your communicative nature sets you apart—both in German and English
• Unsure if you meet all the aspects? We still want to meet you because “we hire for attitude & train for skills”!

Be connected.

We look forward to getting to know you! If you have any questions, our contact person Sonia Oliveira is happy to assist you via email: [email protected]

Be inspired.

Our hotel on Instagram: @heidelbergmarriott

Marriott Careers on Instagram: @marriottkarriere

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture where the person is at the center. We are committed to non-discrimination on any protected basis, such as disability, nationality, religion, sexual orientation, or any other basis covered by applicable law.

Heidelberg Marriott Hotel
Vangerowstr. 16
69115 Heidelberg
+49 (0)6221 - 908 501
+49 (0)6221 - 908 502 (Fax)
[email protected]
www.heidelberg-marriott.com

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.